FAQ

1. What is Squad Hair?
Squad Hair offers bold, colorful, high-quality hair extensions that help you show your spirit—whether it’s for school, sports, work events, or just matching with your besties.

2. Are these extensions temporary or permanent?
Our extensions are temporary and super easy to apply and remove. We use a high quality velcro that snaps between your natural hair which is safe and creates no damage to your hair. Perfect for events, parties, and everyday fun. We recommend taking them out after each event to protect the extension and your hair. 

3. How do I apply the extensions?
Each Squad Hair extension comes with simple instructions and also you can refer to our Youtube Channel for a simple application video.

4. Will they work on all hair types?
Absolutely! Squad Hair is made for all hair types and textures. Whether your hair is curly, straight, thick, or fine—our extensions add that pop of color with ease. 

5. Can I style them with heat tools?
Yes! Our extensions are heat-resistant up to 400 degrees. Best used with a thermal protectant, so feel free to curl, straighten, or wave them to match your vibe.

6. Can I reuse the extensions?
Yes! With proper care, you can reuse your Squad Hair extensions multiple times. Just gently remove, store, and keep them clean.

7. How do I care for my Squad Hair?
We recommend brushing them gently, storing them flat, and avoiding excess product buildup. You can refer to our Youtube Channel for better extension maintenance. 

8. Do you offer custom or bulk orders?
Yes we do! Perfect for teams, schools, companies, or any group that wants to rep their colors together. Visit our "Custom Orders" page or reach out via our Contact form. We usually ask for a 30 day turn around time.

9. What causes do you support?
We donate a portion of every purchase to charitable organizations that uplift and empower communities. You can read more on our "Give Back" page.

10. What is your return policy?
Due to hygiene reasons, we do not accept returns on opened hair extensions. If there’s an issue with your order, reach out—we’ll make it right!

11. How long does shipping take?
Orders usually ship within 1-2 business days. You’ll get tracking info as soon as it’s on its way!

12. Do you ship internationally?
Currently, we ship within the U.S. only—but stay tuned! We’re working on expanding our reach.